Shipping Policy

If items are in stock, we process orders within 5 business days of when the order was placed.
You will receive an e-mail confirming your order.
Any in-stock items will be shipped according to our processing times.
Any out-of-stock and resold items will ship when they become available.

For all items, our store calculator determines shipping based on weight.
Because of this, preorder items must be ordered separately from other preorder items or nonpreorder items to determind accurate shipping as it will ship separately and be subject to its own fuel and surcharges.
Ex: If the Mer-Man bust was only available to preorder, you may order 1 or more Mer-Man busts.
You may not order Mer-Man busts combined with any other merchandise.
Orders that do not honor this will be deleted.

All shipping prices are determined by weight and size of package, as well as cost of packaging material and handling fees.
These rates are determined solely by the MVStore.
US rates are calculated at the time of purchase.
If you ordered 1 to 2 comic, and the shipping is uncalculated, we will automatically bill the S/H at 4.00 for USPS shipping.
International rates are calculated after you place your order.
While we do our best to keep costs low, international rates are expensive!
You can get a rough estimate of what to expect with international rates via the USPS Online International Rate Calculator.
Individual cases average 8 to 20 lbs when prepared for shipping. This does not account for cost of packing supplies and handling fees.
If you want to estimate your shipping cost, note the weights listed with the item (this is the packaged weight), use the Calculator above for Airmail Parcel Post for each case and add 3.00 per package.
Placing an order means you agree to whatever rate charges we apply.

For the Continental US:
We ship all orders UPS Ground.
We do not offer any other UPS shipping options such as Express, 2nd Day Air, etc.
Packages are automatically insured up to 50.00.
We do not offer additional insurance.
With smaller orders, such as 1 or 2 comics, we will send your order via Tracking Confirmed, USPS Priority Mail for a minimum charge of 4.00 US.
We do not offer insurance on USPS shipments.
If you ordered 1 to 2 comic, and the shipping is uncalculated, we will automatically bill the S/H at 4.00 for USPS shipping.

For Alaska, Hawaii, APOs, Puerto Rico and all other US territories:
We ship USPS Ground Parcel Post if available. We reserve the right to ship USPS Air Parcel.
With smaller orders, such as 1 or 2 comics, we will send your order via Tracking Confirmed, USPS Priority Mail (where available) for a minimum charge of 4.00 US.
We do not offer insurance.
We offer tracking automatically if available.

For International orders:
Toys, Busts, Statues, and Non-Masters of the Universe comics:
We ship worldwide.
We only use USPS Air Parcel or Air Letter.
We do not offer insurance.
We do not offer package tracking.
You are responsible for all customs fees.
Please bear this in mind before placing an order.
Masters of the Universe Comics:
We only ship to Canada, Austria, Finland, Germany, Netherlands, Spain, Sweden, Switzerland, and the UK.
We only use USPS Air Parcel or Air Letter.
We do not offer insurance.
We do not offer package tracking.
You are responsible for all customs fees.
Please bear this in mind before placing an order.
Posters and Lithographs:
We only ship to the US.
Our apologies.

In-Stock Busts, Statues, Comics and Lithographs are processed and shipped 5 to 10 business days after you place your order.
In-Stock Toys are processed and shipped anywhere from 10 to 20 business days after you place your order.
Presale items are processed and shipped 5 to 10 business days after the expected arrival date. The arrival date on presale items is subject to change.
We are not responsible for the length of time a courier takes to deliver an order once it is shipped.
We are not responsible for delays of product shipped to us from the distributor.

From time to time, products go out-of-stock as your order is placed.
If this occurs, and your order is for out-of-stock products only, your order will be cancelled.
In this instance:
If you paid with a credit card: It will not be charged.
If you paid with PayPal: your payment will be refunded.
If your order has been processed previously because part of your order was in-stock and has been shipped, you will be refunded the full cost of the out-of-stock product alone. Shipping and handling will not be refunded.
In this instance:
If you pay with a credit card: Refunds will be in the form of a check minus shipping. Your credit card will not be credited.
If you paid with PayPal: your payment will be refunded minus shipping.